Advancing Decisions About Virtual Service Encounters

NANot yet recruitingINTERVENTIONAL
Enrollment

600

Participants

Timeline

Start Date

April 1, 2026

Primary Completion Date

September 30, 2027

Study Completion Date

June 30, 2028

Conditions
Health Care CostsDelivery of Health Care
Interventions
BEHAVIORAL

Clinician Coaching Sessions

PCPs will receive interactive coaching sessions from a Clinician Coach 2 months into the intervention period and again at 4 months into the intervention period.

OTHER

Personalized text messages to patients

Drawing upon a library of messages that have previously been developed and refined, Veterans will receive 6 months of optimized text messages. The frequency of text messages will be determined based on feedback from Veterans in earlier phases of the research.

Trial Locations (1)

48105-2303

VA Ann Arbor Healthcare System, Ann Arbor, MI, Ann Arbor

All Listed Sponsors
lead

VA Office of Research and Development

FED