Comparing Healthcare Visit Recording and Open Notes to Improve Chronic iLlness Care Experience in Older Adults

NARecruitingINTERVENTIONAL
Enrollment

1,200

Participants

Timeline

Start Date

January 24, 2024

Primary Completion Date

April 7, 2027

Study Completion Date

June 14, 2027

Conditions
Diabetes MellitusHypertension
Interventions
OTHER

NOTES

The intervention will include: (1) a brief training on using the patient portal to access written visit information with assistance in setting up patient portal accounts where necessary (including strategies to share notes with a caregiver), (2) post-visit reminders to use the patient portal to access written visit information.

OTHER

AUDIO

The intervention will include: (1) audio recording all visits with the study clinician for six months, (2) training on how to record visits and access visit recordings, and (3) post-visit reminders listen to the visit recordings.

Trial Locations (3)

37232

RECRUITING

Vanderbit University Medical Center, Nashville

77555

NOT_YET_RECRUITING

University of Texas Medical Branch, Galveston

03104

RECRUITING

Dartmouth Hitchcock Clinics Manchester, Manchester

All Listed Sponsors
collaborator

The University of Texas Medical Branch, Galveston

OTHER

collaborator

Vanderbilt University Medical Center

OTHER

collaborator

Beth Israel Deaconess Medical Center

OTHER

collaborator

Patient-Centered Outcomes Research Institute

OTHER

lead

Dartmouth-Hitchcock Medical Center

OTHER