UCLA Health Patient Health Maintenance Outreach Text Message

"The investigators will send randomized participants an SMS message encouraging them to click provided link and close their outstanding, overdue preventive care measures.~The provided link will take them to their MyChart login page; after logging in, they would see their personalized My Action Plan Letter detailing their personalized, overdue preventive care measures. Message content will vary based on randomization arm as noted below."

The message will inform patients that the care team has identified tests/screenings that they are due for.

The message will inform patients that the care team has identified a care gap in their record.

The message will point out that even if patients feel healthy, their doctor recommends them to take care of their health gaps.

The message will prompt patients to take care of their health gaps right away before they forget.