Using Emails and Personalized Phone Calls to Increase Affordable Care Act Marketplace Enrollment Among Households Losing Medicaid

NACompletedINTERVENTIONAL
Enrollment

2,173

Participants

Timeline

Start Date

August 30, 2017

Primary Completion Date

October 30, 2017

Study Completion Date

November 17, 2017

Conditions
Health Behavior
Interventions
BEHAVIORAL

Control group

No outreach during the intervention period beyond an initial eligibility notice.

BEHAVIORAL

Email only

Email reminders in addition to an initial eligibility notice.

BEHAVIORAL

Phone only

Phone call offering enrollment assistance in addition to an initial eligibility notice.

BEHAVIORAL

Phone and email

Phone call and email reminders in addition to an initial eligibility notice.

Trial Locations (1)

95815

Covered California, Sacramento

All Listed Sponsors
lead

Office of Evaluation Sciences

FED

NCT05327712 - Using Emails and Personalized Phone Calls to Increase Affordable Care Act Marketplace Enrollment Among Households Losing Medicaid | Biotech Hunter | Biotech Hunter