Communication Coaching to Improve Patient and Clinician Satisfaction in Cardiology Encounters

NACompletedINTERVENTIONAL
Enrollment

280

Participants

Timeline

Start Date

October 2, 2018

Primary Completion Date

November 12, 2021

Study Completion Date

November 15, 2021

Conditions
Improved Communication Between Clinician and Patient
Interventions
BEHAVIORAL

Communication Intervention

. The intervention will contain elements of Motivational Interviewing coaching but also will teach providers how to address patient emotion and increase the efficiency of their visits. Clinicians randomized to the intervention will receive a tailored communication coaching intervention that includes didactic elements, audio recording encounters and providing feedback, and role-playing.

Trial Locations (2)

27705

Duke University Medical Center, Durham

27710

Duke University Medical Center - Cancer Prevention, Detection and Control, Durham

Sponsors

Lead Sponsor

All Listed Sponsors
lead

Duke University

OTHER