79
Participants
Start Date
December 31, 2016
Primary Completion Date
October 31, 2021
Study Completion Date
October 31, 2021
Implementation of WayToServe Español
Following baseline assessment and randomization to experimental condition, premises assigned to the intervention condition will be contacted and recruited to the trial. Managers will provide a list of all servers. All servers will be registered by project staff on the WTS-E website and provided a unique identification code, which will track their use of the training and associate it with the premise. Servers will complete a profile on the program during their first login. Servers will be asked to complete the training within four weeks from initial registration; email and text reminders will be sent to those who do not login within one week of initial registration.
Usual and Customary RBS Training
The premises randomized to the UC training condition will be, in effect, blind to the investigation. Server training is mandatory for all servers in New Mexico. Server training is voluntary in Texas but heavily incentivized by TABC's Safe Harbor clause. Under this clause, liquor licensees are held harmless for any service infractions if all servers are trained and certified by an approved RBS trainer; instead, the server is cited for the infraction.
Klein Buendel, Inc., Golden
University of Texas, El Paso, El Paso
University of Texas, El Paso
OTHER
Klein Buendel, Inc.
INDUSTRY