Improving Diabetes Care Through Effective Personalized Patient Portal Interactions

NACompletedINTERVENTIONAL
Enrollment

275

Participants

Timeline

Start Date

July 22, 2019

Primary Completion Date

July 5, 2020

Study Completion Date

September 30, 2020

Conditions
Diabetes Mellitus
Interventions
BEHAVIORAL

My HealtheVet Brochure

Participants will receive a mailed brochure with basic My HealtheVet content.

BEHAVIORAL

My HealtheVet Training Guide for Veterans Living with Diabetes

Participants will be mailed a bound My HealtheVet training guide with step by step instructions on how to register, upgrade to Premium account, refill prescriptions, use secure messaging, download their Blue Button reports, and other features

BEHAVIORAL

My HealtheVet Group Training

Participants will be invited to participate in a scheduled group training to learn how to use My HealtheVet to help manage their diabetes

BEHAVIORAL

My HealtheVet Individual Training

Participants will be invited to participate in a one-on-one training to learn how to use My HealtheVet to help manage their diabetes at a time of their convenience.

Trial Locations (2)

01730-1114

VA Bedford HealthCare System, Bedford, MA, Bedford

02130-4817

VA Boston Healthcare System Jamaica Plain Campus, Jamaica Plain, MA, Boston

All Listed Sponsors
lead

VA Office of Research and Development

FED

NCT02953262 - Improving Diabetes Care Through Effective Personalized Patient Portal Interactions | Biotech Hunter | Biotech Hunter