3,610
Participants
Start Date
July 31, 2007
Primary Completion Date
January 31, 2009
Study Completion Date
February 28, 2009
Use of Interactive Voice Response (IVR) system to improve adherence to GI appointments and prep procedures
Interactive voice response system (IVR) calls patients 7 or 3 days prior to their appointment. Information available in the IVR system is based on the same template nurses use in usual care and includes an appointment reminder, preparation instructions, basic information about the procedure, and answers to commonly asked questions.
Minneapolis VA Health Care System, Minneapolis, MN, Minneapolis
VA Office of Research and Development
FED