Digital Assessment Routing Tool (DART): Pilot Study

"DART is a first contact web-based and mobile health system that uses clinical algorithms to triage patients and recommend management pathways. Participants complete an online web-based questionnaire that follows a clinical reasoning process commonly observed in face-to-face physiotherapy consultations. Based on the participant's answers, the clinical algorithm generates sets of questions, leading up to a triage disposition with recommended management pathway. The triage outcomes with management pathways are classified;~1. Medical care~ * A\&E referral~ * Urgent GP~ * Routine GP~ * Consultant review~2. Physiotherapy care~ * Post-fracture or surgery physiotherapy~ * Physiotherapy referral~ * Physiotherapy referral plus psychosocial support~3. Self-management~ * Self-management with SOS~ * Continue self-management advice"

Participants will receive usual physiotherapy-led remote triage services by a registered health care professional. This service is either a telephone or video consult and includes any diagnostic procedure (e.g. patient history, remote assessments) and treatment, such as management advise or home-based exercise therapy. Participants may seek help elsewhere or opt-out the study at any point, which will not affect their usual physiotherapy-led remote care